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Our quality commitments
Contact Hotels
Contact Hotel is made of up 290 two and three-star hotels in France. All our properties offer a warm welcome, high-quality services, and unique décor.
Explore all our hotels, and book your next stay via our convenient, easy-to-use and secure website. Hundreds of special offers and packages are available for your upcoming business trips, romantic weekends, and getaways with friends and family.
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Above all, Contact Hotel is a group of 290 independent hoteliers who are proud to be independent, proud to be hoteliers, and proud of the regions that they represent. We will save our warmest welcome for you, offering the best that we have to give.
We are passionate about what we do. We are here to listen to your needs, and provide you with the service you want - make the most of it!
Contact Hotel - where the human aspect makes the difference!
Quality Hérault is a label that identifies professionals who respect a quality charter.
This charter, issued through a set of specifications, deals with the quality of the welcome and the enhancement of the identity of our department. It expresses itself through the richness and diversity of its products, wines, cuisine, heritage, landscapes and talents.
Quality Herault professionals commit themselves to:
- To respect the environment,
- Offer a quality sales and / or consumption framework
- To reserve to their customers a quality welcome,
- Be ambassadors of the Herault Quality Network,
- Be relay of information on the centers of interest and the events which participate in the local economic and tourist life.
Approved institutions are regularly visited and controlled by an audit firm. The accreditation is awarded for one year. Its renewal is conditioned by the respect of a grid of control and the appreciations of the customers.
Some highlights of the Cahier des Charges "Hôtellerie"
- Mediterranean references through the environment, the decor, the rooms or the breakfast,
- Presence of a showcase of local products and tourist documentation
- Professional and friendly home.
- Visit the Quality Hérault website
Qualité sud de France et Qualité Tourisme
The main commitments
- Home
The head of the establishment undertakes to ensure the reception of customers by a policy of services and quality services.
- Accessibility
The professional makes sure to support the reception of people with reduced mobility (pregnant women, seniors, disabled people ...).
- Foreign languages
We speak English; the necessary is done so that foreign customers can understand the practical information (hours, opening days ...) and related to the services offered.
- Promotion
The promotion of the establishment is ensured by the diffusion of a brochure.
- Valorization of regional identity
We strive to promote local and regional identity through a distinctive decoration (exterior, reception, common and private places), and adapted promotional tools: local and regional brochures, publications, regional objects or products ... The staff is in charge able to inform customers on the specificities of the territory (tourist attractions, local products ...).
- Environment
We have good control of energy (heating, air conditioning, lighting), water, noise and waste (sorting).
Visit the website of Qualité Sud de France and Qualité Tourisme
GTMC recommanded establishment and Bike Welcome
Cycle Friend
https://www.mountnpass.com/accueil_cycliste/hotel-les-rocailles/
Trip'N'Bike
The community and collaborative site dedicated to riders, the directory of accommodation with garage or closed parking, restaurants, group lodgings for chapters - clubs and events for your next Road-trip.
Our partners & links found for you
Wineries and local products
- Domaine Savary de Beauregard
- Domaine La Croix-Gratiot
Cities and Tourist Offices
- Pézenas
- Meze
- Sète
Cultural and sporting activities
- The acrobat forest
